Terms of service
Welcome to SERO. By accessing our website or placing an order, you agree to the following terms and conditions. Please read them carefully before making a purchase.
General
SERO operates an online store selling cookware products. These terms govern your use of our website and your purchases from us. We reserve the right to update these terms at any time without prior notice. Continued use of the site after changes constitutes acceptance of the updated terms.
Products and Pricing
All product descriptions and images are provided as accurately as possible. However, slight variations in color or appearance may occur due to screen settings. Prices are listed in the currency displayed at checkout and are subject to change without notice. We reserve the right to correct any pricing errors.
Orders
By placing an order, you confirm that all information provided is accurate and that you are authorized to use the payment method submitted. We reserve the right to refuse or cancel any order for any reason, including suspected fraud or product unavailability.
Shipping and Delivery
Orders are typically delivered within 5-8 business days. Delivery times may vary depending on your location and factors outside our control. SERO is not responsible for delays caused by shipping carriers, customs processing, or incorrect addresses provided by the customer.
Returns and Refunds
Returns are accepted within 30 days of delivery in accordance with our Return and Refund Policy. Please refer to that policy for full details.
Limitation of Liability
SERO products are designed for standard household cooking use. We are not liable for injury, damage, or loss resulting from misuse of our products. Our liability is limited to the purchase price of the product in question.
Intellectual Property
All content on this website, including text, images, logos, and product designs, is the property of SERO and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our written permission.
Contact Us
If you have questions about these terms, contact us at serosupport@gmail.com.